Many thanks to those who write encouraging notes to our staff! We really appreciate the time and effort you take to do so. Read what some of our satisfied customers have had to say about DLS.
"Last week I was out of town having only my Blackberry on the road with me. A number of clients contacted me to arrange blood work for them prior to the weekend and Stephanie very competently and willingly arranged these for me, fulfilling all my requests no matter how out of the ordinary the requests were.
I have come to appreciate so much her willingness and competency. She's always happy to answer questions, research unusual lab tests and get back to me in a timely fashion. She's a gem and I'm sure you and DirectLabs are happy to have her on staff.
Thank you and all your staff for providing such great service."
“My wife and I had our blood drawn yesterday at 7:30am and received our result via email this afternoon! What great service.”
“Nobody else offers this kind of speed and efficiency, and certainly not at that price.”
“I am a registered nurse and I think it's very cool that I can check my labs anytime I want without a physician's order. Keep up the good work.”
“In the height of Hurricane Katrina destruction, in spite of all of the hardships your company faced, you fulfilled my petition in a most professional, courteous and timely manner. We will certainly refer everyone we know to you.”
“I would have to miss half a day of work to meet with a doctor, have him write up a lab order, go get blood drawn and either wait a week for a phone call or require another doctor visit. This is so much more convenient. I ran out during lunch yesterday and got an email with results in about 24 hours.”
“Your service puts medical decision-making in the patient's hands. My husband had a history of advanced cancer, and wanted control over his illness, evaluation and treatment. We were disgusted with not having access to our full laboratory reports, so I ordered a complete blood count and urinalysis for my husband. After evaluation, the doctor stated that I had saved my husband's life.”
"I had been to an internal medicine specialist, pulmonologist, allergist, neurologist, endocrinologist, and psychiatrist. No one found anything wrong. I did my own research and ordered a testosterone lab with thyroid and cortisol. It came back at 187ng/dl for my testosterone. I got treatment, and it made a world of difference."
“You are one in a million these days—actually following through, doing what you say, caring for the client, and working in a professional manner.”
“I ordered the Women’s Health Check test from you because I just didn't feel well. I don't have insurance so I was a little afraid of the doctor’s office. They sometimes run unnecessary tests and it can get expensive. When I got the results, a notice to contact my doctor was attached. I took the results to my doctor. It turned out that I had a thyroid condition and my iron levels were way too low. A simple prescription has solved my problems.”